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We're here to help you with all your financial needs
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Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
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Contact Information
Head Office
123 Independence Avenue
Accra, Ghana
Postal Code: GA-123-4567
Office Hours
- Monday - Friday 8:00 AM - 6:00 PM
- Saturday 9:00 AM - 2:00 PM
- Sunday Closed
Frequently Asked Questions
Find answers to common questions about our services
Opening an account is simple! Visit our website, click "Create Account," fill out the registration form with your personal information, and upload a valid ID. Your account will be approved within 24 hours.
To apply for a loan, you'll need a valid national ID, proof of income (payslip or bank statement), and proof of address. For larger loans, additional documentation may be required.
Our digital Susu system allows you to join a savings group, make regular contributions, and receive your payout when it's your turn. All transactions are tracked digitally for transparency and security.
Absolutely! We use bank-level security measures including encryption, secure servers, and regular security audits. Your funds are protected and insured according to Ghanaian banking regulations.
Yes! We have a mobile banking app available for both Android and iOS devices. You can also access your account through our mobile-optimized website.
Our interest rates vary depending on the product and your credit profile. Savings accounts earn competitive rates, while loan rates are based on risk assessment. Contact us for current rates.
Visit Our Office
Come see us at our main office in Achimota
Multiple Ways to Reach Us
Choose the communication method that works best for you
Office Address
Visit us at our main office location
PO Box 223158 Oliver Street East Victoria 2006 UK
Phone Number
Call us for immediate assistance
+233 302 123 456
Email Address
Send us a message anytime
thedeterminers@site.com
Our Office Location
Visit us at our main office in Achimota
Achimota Branch
Main Office232 Nii Kwashiefio Avenue, Abofu - Achimota
+233 302 123 456
Mon-Fri: 8:00 AM - 6:00 PM
Sat: 9:00 AM - 2:00 PM
Operating Hours & Holiday Schedule
Plan your visit with our detailed schedule
Regular Operating Hours
Holiday Schedule 2024
Smart Customer Assistant
Get instant answers to common questions with our AI-powered chatbot
Smart Assistant
Ready to helpWhat I can help you with:
- Loan application process
- Document requirements
- Interest rates and fees
- Account opening
- Payment methods
- Branch locations
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