About The Determiners
Your trusted partner in financial growth and community development
Our Story
Building stronger communities through innovative financial solutions
Empowering Communities Through Financial Inclusion
Founded in 2020, The Determiners has been at the forefront of transforming traditional Susu and loan management through digital innovation. We believe that everyone deserves access to reliable financial services, regardless of their background or location.
Our journey began with a simple vision: to make financial services accessible, transparent, and efficient for all Ghanaians. We've since grown to serve thousands of clients across the country, helping them achieve their financial goals through our innovative digital platform.
Today, we're proud to be one of Ghana's leading digital financial service providers, combining the trust and community spirit of traditional Susu with the convenience and security of modern technology.
Our Values
The principles that guide everything we do
Trust & Security
We prioritize the security of our clients' funds and personal information, using bank-level encryption and security protocols to ensure complete peace of mind.
Community Focus
We believe in the power of community and work to strengthen social bonds through our Susu programs, bringing people together for mutual financial growth.
Innovation
We continuously innovate to provide cutting-edge financial solutions that make managing money easier, more accessible, and more rewarding for our clients.
Transparency
We maintain complete transparency in all our operations, providing clear information about fees, terms, and processes to build lasting trust with our clients.
Empathy
We understand the financial challenges our clients face and approach every interaction with empathy, patience, and a genuine desire to help them succeed.
Growth
We're committed to helping our clients achieve their financial goals, whether it's saving for the future, starting a business, or building wealth for their families.
Meet Our Team
The dedicated professionals behind The Determiners
Our Impact
Numbers that tell our story of growth and success
Our Mission & Vision
Guiding principles that drive everything we do
Our Mission
To democratize financial services in Ghana by providing accessible, affordable, and innovative banking solutions that empower individuals and communities to achieve their financial goals.
Our Vision
To become Ghana's leading digital financial services platform, fostering economic growth and financial inclusion across all communities by 2030.
Our Core Values
The principles that guide our every decision and action
Trust & Security
We prioritize the security of our clients' funds and personal information, maintaining the highest standards of data protection and financial security.
Community First
We believe in the power of community and work to strengthen local economies through collaborative financial solutions.
Innovation
We continuously innovate to provide cutting-edge financial solutions that meet the evolving needs of our clients.
Transparency
We maintain complete transparency in all our operations, ensuring our clients always know exactly what they're getting.
Empathy
We understand our clients' unique financial situations and provide personalized solutions that work for their specific needs.
Excellence
We strive for excellence in everything we do, from customer service to financial products and technological solutions.
Our Journey
Key milestones in our growth and development
Foundation
The Determiners was founded with a vision to revolutionize financial services in Ghana through technology and community-focused solutions.
First 1000 Clients
We reached our first milestone of 1000 active clients, proving the demand for our innovative financial services.
Digital Transformation
Launched our mobile banking platform, making financial services accessible to clients anywhere in Ghana.
GHS 10M Transactions
Processed over GHS 10 million in transactions, demonstrating the trust and confidence of our growing client base.
National Expansion
Expanded our services to all 16 regions of Ghana, bringing financial inclusion to rural and urban communities alike.
AI Integration
Introduced AI-powered financial advisory services, helping clients make informed decisions about their money.
10,000+ Clients
Reached over 10,000 active clients and processed over GHS 50 million in transactions, solidifying our position as a leading financial services provider.
Awards & Recognition
Industry recognition for our commitment to excellence
Best Digital Bank 2023
Ghana Banking Awards
2023Financial Inclusion Excellence
African Fintech Awards
2023Customer Service Excellence
Ghana Customer Service Awards
2022Innovation in Banking
West Africa Banking Innovation Awards
2022Meet Our Leadership Team
Experienced professionals leading the future of financial services
Dr. Kwame Asante
Chief Executive OfficerFormer Director of Ghana Commercial Bank with 20+ years in banking and fintech innovation.
Akosua Mensah
Chief Technology OfficerTech visionary with expertise in digital banking solutions and cybersecurity architecture.
Kofi Boateng
Chief Financial OfficerFinance expert with extensive experience in risk management and regulatory compliance.
Ama Serwaa
Head of OperationsOperations specialist focused on customer experience and process optimization.
Certifications & Licenses
Trusted by regulators and industry standards
Bank of Ghana License
Licensed financial institution ensuring regulatory compliance and customer protection.
2023ISO 27001 Certified
Information security management system certification for data protection.
2023PCI DSS Compliant
Payment card industry data security standards compliance for secure transactions.
2022Data Protection Certified
GDPR and Ghana Data Protection Act compliance for customer privacy.
2023Community Involvement
Giving back to the communities we serve
Financial Literacy Program
We conduct free financial education workshops in schools and communities across Ghana.
Women Empowerment Initiative
Special loan programs and business training for women entrepreneurs in Ghana.
Green Finance Initiative
Supporting environmentally friendly businesses with special green loan products.